Technical services records
Everyone within a health and care organisation is responsible for managing records appropriately. It is therefore important that you understand how records relating to aseptic and technical services should be managed within the pharmacy.
Consumer liability legislation should be considered when handling manufacturing records. This is explained under the Consumer Protection Act 1987.
Consumer liability legislation
Consumer Protection Act (CPA) 1987 allows patients to claim for injury due to a defective product (medicine) up to 10 years after a medicine has been administered.
Records of manufactured products (e.g. worksheets) can prove that the product was or was not defective. The prescription or other clinical records will only indicate that the patient was prescribed or dispensed an item, but will not give any indication how the product was made and what ingredients were used. If the problem is a contaminated ingredient, it is possible to partially pass the responsibility to the supplier of the defective ingredient.
Adult patients (18 years and over)
Keep manufacturing records for 11 years (10 years as part of CPA + 1 year best practice safety margin).
Paediatric patients
If a child suffers from unexpected serious adverse effects after taking a medicine, they’ve got:
- any time up to 3 years after their 18th birthday to sue in negligence (up until they’re 21 years)
- 10 years from taking the medicine to sue under CPA
RMCoP states that records relating to children should be kept until the child’s 25th birthday (26th birthday if 17 years old at time of treatment), unless there are other factors which indicate the record should be kept for longer.
Therefore, in line with RMCoP recommendation, keep all paediatric manufacturing records for 25 years.
Specific types of records
Other record keeping resources
- Additional services records in community pharmacy
- Prescription and dispensing records in community pharmacy
- Retaining and storing pharmacy records in England
- Controlled Drugs records in pharmacy
- Stock handling, waste and recall records in pharmacy
- Medicines information or advice records in hospital pharmacy
- Prescription and dispensing records in hospital pharmacy
- Clinical governance and patient safety records in pharmacy
- Supply and distribution records in hospital pharmacy
- Miscellaneous records in hospital pharmacy
- Clinical trial records in hospital pharmacy
All record keeping resources
Record keeping
Update history
- Link updated for the Records Management Code of Practice (RMCoP).
- Published